Platform · Lead Management

Every lead captured, enriched
and assigned — automatically.

telecrm gives your team a complete lead management system — auto-capture, enrichment, and distribution from every Indian lead source, then deduplication, assignment, and tracking from the moment a lead arrives to the day they become a customer.

20+ Indian lead sources
Automatic deduplication
Smart assignment rules
360° lead view

Lead Capture

Every way a lead comes in.
telecrm captures them all.

Leads don't arrive through a single channel — and telecrm doesn't expect them to. From ad platforms to marketplaces to your own website, every lead lands in the same pipeline the moment it arrives, with zero manual import.

20+ lead sources

IndiaMART, JustDial, Facebook, Google, Housing.com and more — connected directly.

Zero manual entry

Leads are created instantly, with no copy-paste and no delay.

Enrichment on arrival

Every lead is captured with the context your team needs to act fast.

Incoming leadsLive
New lead — Facebook Ads
Rahul S. · 2 min ago
Captured
New lead — IndiaMART
Priya M. · 4 min ago
Captured
New lead — Website form
Imran K. · 7 min ago
Captured
New lead — JustDial
Anita R. · 9 min ago
Captured

Lead De-duplication

One person. One record.
No confusion.

Duplicate leads are inevitable when enquiries come from multiple sources. telecrm catches them early, merges them cleanly, and keeps one clear record per person — so no rep ever works the same lead twice.

Automatic detection

Duplicates are flagged the moment they're created.

Clean merge

Combine records without losing a single data point.

One source of truth

Every team sees the same single record for each lead.

Duplicate detectedAuto-merge
Priya Mehta
+91 98••• ••210 · IndiaMART
Match
Priya M.
+91 98••• ••210 · Facebook
Match
Priya Mehta
1 unified record · 2 sources
Merged

Lead Assignment

The right lead to the
right rep — instantly.

A lead is only as good as the speed it's worked. telecrm routes every enquiry to the right rep automatically based on your rules, and re-assigns anything left untouched before it goes cold.

Rule-based routing

Assign by source, location, product, or round-robin.

Instant hand-off

Leads reach a rep the moment they arrive.

Auto re-assignment

Untouched leads are moved on before they're lost.

Assignment rulesActive
Real Estate · Mumbai
→ Field team
Routed
Loan enquiry · Website
→ Inside sales
Routed
Untouched 30 min
→ Re-assigned
Auto

360° Lead View

Full context on every lead.
Filter to find any of them.

Open any lead and see the whole story — source, every call, every message, every stage change. Smart filters let you slice your entire database by anything and surface exactly the leads that matter right now.

360° timeline

Calls, WhatsApp, notes, and stage changes on one record.

Filter by anything

Build smart views by source, stage, owner, or custom field.

Always current

Every interaction is logged automatically as it happens.

Imran Khan · LeadHot
Call connected
4m 32s · 2 days ago
Logged
Stage moved
New → Qualified
Updated
WhatsApp sent
Quote shared · 1 day ago
Logged
Filtered view
Hot · Real Estate · This week
12 leads
Free 30-minute demo

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Are you ready
to get started?

No jargon. We'll show you exactly how telecrm works for your business — your industry, your team size, your lead sources. The demo is free. The setup is guided. The commitment is yours to make when you're ready.

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FAQ

Your questions, answered plainly.

Which lead sources can telecrm capture from?

telecrm connects directly to 20+ Indian lead sources — including IndiaMART, JustDial, Facebook, Google, and Housing.com — and captures every lead automatically, with no manual import.

How does telecrm prevent duplicate leads?

Duplicates are detected the moment they're created and can be merged cleanly without losing any data, leaving one clear record per person across every source.

How are leads assigned to reps?

Assignment rules route each lead to the right rep automatically — by source, location, product, or round-robin — and anything left untouched is re-assigned before it goes cold.

What can I see on a single lead?

A 360° timeline of every call, WhatsApp message, note, and stage change, all logged automatically — plus smart filters to surface exactly the leads that matter right now.