Platform · Lead Management
Every lead captured, enriched
and assigned — automatically.
telecrm gives your team a complete lead management system — auto-capture, enrichment, and distribution from every Indian lead source, then deduplication, assignment, and tracking from the moment a lead arrives to the day they become a customer.
Lead Capture
Every way a lead comes in.
telecrm captures them all.
Leads don't arrive through a single channel — and telecrm doesn't expect them to. From ad platforms to marketplaces to your own website, every lead lands in the same pipeline the moment it arrives, with zero manual import.
20+ lead sources
IndiaMART, JustDial, Facebook, Google, Housing.com and more — connected directly.
Zero manual entry
Leads are created instantly, with no copy-paste and no delay.
Enrichment on arrival
Every lead is captured with the context your team needs to act fast.
Lead De-duplication
One person. One record.
No confusion.
Duplicate leads are inevitable when enquiries come from multiple sources. telecrm catches them early, merges them cleanly, and keeps one clear record per person — so no rep ever works the same lead twice.
Automatic detection
Duplicates are flagged the moment they're created.
Clean merge
Combine records without losing a single data point.
One source of truth
Every team sees the same single record for each lead.
Lead Assignment
The right lead to the
right rep — instantly.
A lead is only as good as the speed it's worked. telecrm routes every enquiry to the right rep automatically based on your rules, and re-assigns anything left untouched before it goes cold.
Rule-based routing
Assign by source, location, product, or round-robin.
Instant hand-off
Leads reach a rep the moment they arrive.
Auto re-assignment
Untouched leads are moved on before they're lost.
360° Lead View
Full context on every lead.
Filter to find any of them.
Open any lead and see the whole story — source, every call, every message, every stage change. Smart filters let you slice your entire database by anything and surface exactly the leads that matter right now.
360° timeline
Calls, WhatsApp, notes, and stage changes on one record.
Filter by anything
Build smart views by source, stage, owner, or custom field.
Always current
Every interaction is logged automatically as it happens.
Join 5,000+ Indian sales teams
Are you ready
to get started?
No jargon. We'll show you exactly how telecrm works for your business — your industry, your team size, your lead sources. The demo is free. The setup is guided. The commitment is yours to make when you're ready.
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FAQ
Your questions, answered plainly.
Which lead sources can telecrm capture from?
telecrm connects directly to 20+ Indian lead sources — including IndiaMART, JustDial, Facebook, Google, and Housing.com — and captures every lead automatically, with no manual import.
How does telecrm prevent duplicate leads?
Duplicates are detected the moment they're created and can be merged cleanly without losing any data, leaving one clear record per person across every source.
How are leads assigned to reps?
Assignment rules route each lead to the right rep automatically — by source, location, product, or round-robin — and anything left untouched is re-assigned before it goes cold.
What can I see on a single lead?
A 360° timeline of every call, WhatsApp message, note, and stage change, all logged automatically — plus smart filters to surface exactly the leads that matter right now.