The telecrm Platform

Multi capable
unified revenue engine.

Most companies run their sales on five disconnected tools. telecrm replaces them all — Lead Management, Call Management, Adaptive CRM, Marketing Automation and Sales Pipeline — fused into one active execution suite.

Why one platform matters

Your tools don't talk to each other.
telecrm does.

When your lead management tool, calling system, WhatsApp platform and CRM are separate products, every handoff between them costs you context, time and deals. A lead captured in one tool has to be manually entered into another. A call logged in a third tool never makes it to the CRM. A WhatsApp reply sits in a separate inbox while the lead goes cold.

telecrm was built from the ground up as a single platform — where every lead, call, message, stage change and automation shares the same database. No integration tax. No data gaps. No version of the customer in five different places.

One record for every lead
Every call, message, stage change and note on a single timeline. Any rep picking up the lead has full context.
Automations that cross capabilities
A stage change in the CRM can trigger a WhatsApp message, create a call task and reassign a lead — simultaneously, without Zapier.
One view for leadership
Calls, pipeline, follow-up adherence and campaign performance — all on one dashboard, not five different logins.
Reduced bills and Cost Savings
Replace your calling tool, WhatsApp platform, CRM, reminder app and reporting layer. Most teams cut stack cost by 60%.

Multi-pronged Capabilities

Each one powerful on its own.
Together, they run your entire revenue operation.

Lead Management

Every lead captured and assigned
before your competitor calls.

telecrm pulls leads from 30+ sources the moment they arrive — IndiaMart, Facebook, Google, WhatsApp, website forms — and routes to the right rep automatically. No manual entry, no missed enquiries, no leads going cold in a portal no one checked.

Auto-capture from every source with smart deduplication

Assign by source, geography, product or round-robin in under 5 seconds

Lead scoring, follow-up automation and stage-wise pipeline

Explore Lead Management
New lead from Facebook
Captured · 2 seconds ago
Assigned
Hot lead — 99acres
Score: 92 · Routed to Senior Rep
Priority
Follow-up overdue · IndiaMart
SLA: 2 hours · Re-assigned
Escalated
Duplicate merged · WhatsApp
Same buyer — 3 sources consolidated
Deduped

Call Management

Every call dialled, recorded
and reviewed — automatically.

1-click dialling from the lead card. Every call recorded the moment it connects. Follow-up tasks created automatically. AI summaries for managers to review without listening to every recording. Real-time performance dashboards across the team.

1-click dialler — no number copying, no app switching

Automatic call recording, inbound and outbound

AI call audit, IVR integration, live rep performance reports

Explore Call Management
Call connected · 4m 32s
Recording saved · Follow-up created
Logged
AI summary generated
Objection: price · Next: send proposal
AI
Today's team performance
142 calls · 89 connected · 6 closed
Live

Adaptive CRM

A CRM that works
the way you do.

Most CRMs come with fixed stages, fixed fields and fixed workflows that don't match how you sell. telecrm gives you custom pipelines, custom fields, role-based access and workflow automation — configured for your process in an afternoon, not in months.

Custom stages, fields and labels — no developer needed

Role-based access: reps see their leads, managers see the team

Workflow automation triggered by any event, field or stage

Explore Adaptive CRM
Pipeline: Real Estate
New → Site Visit → Negotiation → Booked
Custom
Field: Property Type
Dropdown · Required · Used in reports
Custom field
Workflow triggered
Stage: Site Visit → Send WhatsApp + Assign Senior
Auto

Marketing Automation

Nurture leads. Run campaigns.
Send conversion signals. Automatically.

WhatsApp drip sequences, lead scoring, chatbot qualification, bulk campaigns and Conversion API signals to Meta and Google — all running from the same platform your sales team uses every day, without a separate marketing tool.

WhatsApp drip campaigns triggered by stage change or inactivity

Chatbot qualification — leads scored and handed off automatically

Conversion API signals to Meta and Google for better ad quality

Explore Marketing Automation
Drip sequence started
Day 1 → Day 3 → Day 7 → Day 14
WhatsApp
Conversion signal sent
Meta CAPI · Lead marked Won
CAPI
Campaign: Diwali Offer
Sent 2,400 · Read 1,840 · Replied 312
Live

Sales Pipeline

Every deal visible.
Every stall caught before it costs you.

Live pipeline view across every stage, rep and source. Automated alerts for deals with no activity. Stage-wise funnel analytics to see exactly where leads are dropping off. Your team always knows what to do next — and your managers always know where the month stands.

Live pipeline with stage, owner, value and last activity per deal

Automated alerts for stalled deals beyond your activity threshold

Stage-wise funnel analytics and source-to-close reporting

Explore Sales Pipeline
Pipeline · Last 30 days
New ₹8.4C · Negotiation ₹3.2C · Won ₹1.1C
Live
Deal stalled · 8 days inactive
Ananya · ₹45,000 · Negotiation
Alert
Deal Won — handoff triggered
CS onboarding started · Invoice raised
Won

The complete picture

Multi capable
unified revenue engine.

When all five capabilities run from the same database, every action informs all the others — no syncing, no API glue, no version of the customer in five different places.

Lead Management
Capture, deduplicate, assign and prioritise every lead from every source — automatically.
Call Management
1-click dialling, automatic recording, AI summaries and real-time performance dashboards.
Adaptive CRM
Custom stages, fields, role-based access and workflow automation — built for your process.
Marketing Automation
WhatsApp drip campaigns, chatbot qualification and Conversion API signals to Meta and Google.
Sales Pipeline
Live pipeline view, stall alerts, stage-wise funnel analytics and automated post-win handoffs.
Free 30-minute demo

Join 5,000+ Indian sales teams

See the full platform
in 30 minutes.

We'll show you all five capabilities working together — configured for your industry, your team size and your lead sources. No jargon. No pressure. Just a focused look at how telecrm works for a business like yours.

Get a Demo
  • No credit card needed
  • Response within 24 hours
  • 5,000+ businesses onboarded
  • Fast setup

FAQ

Your questions, answered plainly.

What are the five capabilities of telecrm?

Lead Management, Call Management & Recording, Adaptive CRM, Marketing Automation, and Sales Pipeline Management — fused into one engine.

Why one platform instead of separate tools?

Disconnected tools don't talk to each other, so data and conversations slip through the cracks. telecrm unifies all five capabilities so everything flows in one place.

Can I use just one capability to start?

Yes — each one is powerful on its own. Most teams start with the capability that solves their most pressing problem and grow into the rest.

How long does it take to see the platform?

A 30-minute demo walks you through how each capability works together.