Benefits · Make Outreach Effortless
Reach every lead, every time, without the busywork.
Calls. WhatsApp. Reminders. Follow-ups. telecrm runs your outreach for you on the schedule you set, so your reps spend their day on actual conversations instead of dialling numbers and remembering who to text next.
The problem worth fixing
Your reps aren't lazy.
They're buried in busywork.
Most of a sales day isn't selling. It's dialling numbers, copying messages, remembering who to text next and trying not to forget the leads from last week. Here's what that looks like up close.
Dialling numbers off a sheet
Type the number. Wait. Dial again. Wait. By the time a connect happens, three minutes are gone. Multiply that by 80 calls a day and you've lost half the shift.
Saving every contact just to WhatsApp
Open contacts. Save number. Open WhatsApp. Find them. Send the message. Five steps for one ping. Your phone has 3,000 unsorted contacts and your message templates live in a Word file.
"I'll follow up tomorrow" never happens
Tomorrow becomes Friday. Friday becomes next month. By then the lead has moved on. Without a system, follow-up depends on memory and willpower. Both run out.
Same message, hand-typed 50 times a day
"Hi, this is Priya from XYZ, just following up on your enquiry…" Copy. Paste. Tweak the name. Repeat for every lead. The fastest reps still spend two hours a day on this.
A day in the life
Same nine hours.
Twice the real selling time.
Same nine hours.
Twice the real selling time.
When dialling, messaging and follow-ups happen on their own, your reps' day looks completely different. Here's a typical morning, side by side.
How telecrm runs your outreach
Four parts of your day,
now running themselves.
Each one removes a chunk of repetitive work that used to eat your reps' time. Together, they're why telecrm teams put through 3 to 4 times more conversations than teams without one.
Call faster with a *1-click dialler*
Open a lead's profile, hit the call button, you're connected. No typing numbers. No copy-paste. The call is auto-logged, recorded and timed. The moment it ends, the next lead in your list is one click away. For high-volume teams, telecrm also supports progressive and predictive dialling so the system queues up calls while reps stay on the line.
WhatsApp every lead, *without saving a single number*
Send WhatsApp messages straight from the lead's profile, no number-saving needed. Use templates so your reps don't type the same message 50 times a day. Run broadcasts to entire lead lists in one click. Set up a 24x7 chatbot to qualify enquiries while your team sleeps. All of it on the official WhatsApp Business API, so your account stays safe.
Thanks for your enquiry on our {product}. Here's a quick brochure with everything you need. 10:42 AM
Reminders that *actually remind you*
Missed calls, scheduled callbacks, meetings, birthdays, EMI dues, SIP dates, insurance renewals — telecrm pings your reps when something needs to happen. No remembering, no sticky notes, no forgetting the lead who said "call me on the 15th." If the rep doesn't act, the reminder escalates to the team lead. Nothing falls through.
Set the sequence once. *Watch it run forever.*
Build a drip sequence — Day 1 welcome WhatsApp, Day 3 brochure, Day 5 follow-up call, Day 10 final nudge. Every new lead that matches the trigger automatically goes through it. Your reps just take the calls and reply when needed; everything else fires on its own. Hot leads go through one sequence, cold leads another, by-the-book customers go through a third.
From the teams using it
More calls. More replies.
More closed deals.
“I can audit 100 percent of my team's calls now. The dialler is so quick that even our average reps are clearing 60 to 70 calls a day. We didn't add headcount. We just stopped wasting their time.”
FAQ
Things people ask
before getting started.
What is sales outreach automation?
Sales outreach automation is when your CRM handles the repeat work of contacting leads — calls, WhatsApp messages, reminders and follow-ups — so your reps spend their time on the actual conversations instead of remembering who to call next. telecrm runs your entire outreach motion automatically based on rules you set once.
How does telecrm's 1-click dialler work?
telecrm's 1-click dialler lets your reps make calls straight from a lead's profile in the CRM, with no number dialling and no copy-paste. It auto-logs every call, records the conversation, tracks call duration and shows the next lead automatically. For high-volume teams it also supports progressive and predictive dialling.
Can I send WhatsApp messages without saving each lead's number?
Yes. telecrm sends WhatsApp messages to any lead with a single click. No number-saving needed. You can use templates, send broadcasts to lead lists, set up automated drip sequences and run a 24x7 chatbot — all using the official WhatsApp Business API, so your account stays safe.
What kinds of follow-up reminders does telecrm support?
telecrm sends reminders for missed calls, scheduled callbacks, meetings, lead inactivity and recurring dates like birthdays, anniversaries, EMI dues, SIP dates and insurance renewals. You can also build custom reminders for any field in your pipeline.
How do automated follow-up sequences work?
You design a sequence once — for example, Day 1 welcome call, Day 2 WhatsApp, Day 5 reminder, Day 7 follow-up call. Every new lead that matches the trigger automatically goes through the sequence. Your reps just take the calls and reply when needed; everything else happens on its own.
Is telecrm built for high-volume Indian sales teams?
Yes. telecrm is built for the way Indian businesses sell — heavy phone outreach, deep WhatsApp usage and tight follow-up cycles. It supports cloud telephony partners like CallerDesk, Tata Tele, TeleCMI and Knowlarity, plus the official WhatsApp Business API. 5,000+ Indian teams use telecrm today, including Mahindra, BYJU'S and Housing.com.
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