Benefits · Boost Lead Gen

A lead clicked your ad.
It's already in your CRM.

telecrm auto-captures leads from Facebook, Google, IndiaMart, 99Acres, WhatsApp and 20+ more sources — the moment they submit. No rep involvement. No delay. No lead left behind.

Lead Source View 1,04,280 leads
Created on
Status
Assignee
Rating
Custom ✓
Sort Default order Count ↓ High–Low Source of Lead A–Z
Source of Lead Count Share
Organic Website
218
Facebook Ads
192
Google PMax Campaign
164
IndiaMart
134
Incoming WhatsApp Capture
98
99Acres
76
Housing.com
58
+ 14 more sources · Source of Lead ✕
20+ lead sources
Instant lead capture
Zero manual import
Every lead, one inbox

The real cost of lead leakage

Every lead you lose
cost you money to generate.

You pay to generate the lead. Then it leaks — through manual delays, wrong entries, uncovered sources or duplicate chaos. Here's where it goes wrong.

01
Lead submitted on Facebook 2:14 PM
Rep enters in CRM manually 4:47 PM
2 hours 33 minutes. Lead has moved on.
The delay problem

Your Facebook lead submitted at 2 PM. Your rep entered it at 4:47 PM. The first caller wins — and it wasn't you.

Every minute between lead submission and first contact costs conversion rate. Studies show response within 5 minutes is 9x more likely to convert than response after 30.

→ telecrm captures and assigns leads in real time. No rep needed.

02
Ad spend / mo
₹3.8L
Leads tracked
?
Source blindness

You spend ₹3.8L a month across 8 campaigns. You can't tell which 2 are generating 70% of your leads.

Without source-level tracking, every campaign looks equal. You keep the ones that feel productive and cut the ones that feel slow. Gut feel is not a media plan.

→ Every lead tagged to its exact source, campaign and ad. Always.

03
Phone entered by rep
98765 42321
Actual number
98765 43321
Lead lost. ₹800 acquisition cost. Gone.
Manual entry errors

One wrong digit. The lead is unreachable. The ₹800 you spent acquiring them is gone.

Manual data entry carries a 3–8% error rate. On 500 leads a month, that's 15–40 contacts your team can never reach — leads they'll mark as RNR without ever knowing the number was wrong.

→ Auto-capture pulls contact data directly from the source form. Zero transcription.

04
Rahul Mehta · +91 98440 12345 Duplicate detected
📘 Facebook Ads 🏗 IndiaMart
Called by 2 reps. Same day. 40 min apart.
Duplicate chaos

Rahul enquired on Facebook and IndiaMart. Two reps called him 40 minutes apart. He chose a competitor.

Without deduplication, the same person becomes two leads, two reps, two calls. It's not persistence — it's a bad experience.

→ telecrm detects duplicate phone numbers and merges profiles automatically.

The telecrm lead pipeline

Every source. Every lead.
One place.

The moment a lead submits anywhere — Facebook, Google, WhatsApp, IndiaMart, your website — they appear here, tagged to their source, assigned to a rep and ready to be called.

How telecrm captures every lead

20+ sources. One pipeline.

From the moment a lead submits on any platform to the moment your rep picks up the phone — telecrm handles everything in between.

Facebook. Google. IndiaMart. WhatsApp. *All flowing in automatically.*

Connect any of 20+ lead sources — social ads, B2B marketplaces, property portals, e-commerce stores, website forms. The moment a lead submits anywhere, they appear in telecrm — tagged, assigned and ready.

Zero manual entry. Zero delay between form submission and CRM entry.

📘Facebook & Instagram● Live
🔵Google Ads● Live
💬WhatsApp● Live
🏗IndiaMart● Live
🏠99Acres● Live
🏡Housing.com● Live
🌐Website / API● Live
📊Google Sheets● Live
📥
telecrm · All Leads
1,04,280 leads · Auto-captured

₹3.8L in ad spend. *Now you know exactly where it's working.*

Every lead tagged to its source — down to the exact campaign, ad group and keyword. See which sources generate the most leads, which convert and which produce dead-end RNRs. Stop guessing. Start reallocating.

Cut the campaigns that look busy. Double down on the ones that actually close.

Lead Source Breakdown · This Month
Organic Website
14%
Facebook Ads
12%
Google PMax
11%
IndiaMart
9%
WhatsApp Capture
6%
99Acres
5%
Housing.com
4%
Organic Website + Facebook = 26% of all leads this month.

Lead captured. Assigned. WhatsApp sent. *Before your rep looks up from their screen.*

The moment a lead lands, telecrm auto-assigns them to the right rep using your rules, sends a WhatsApp welcome message and notifies the team. Your rep is calling before the lead has finished reading the welcome.

Response time drops from hours to under 60 seconds. No manual steps.

Lead journey · From submit to first contact
📋
0 seconds
Lead submits on Facebook
Form filled. Data captured.
📥
Instant
Lead appears in telecrm
Tagged to source. Duplicate check run.
👤
Instant
Assigned to Kavya Sharma
Round-robin rules applied automatically.
💬
Instant
WhatsApp welcome sent
"Hi Rahul, thanks for your enquiry..."
📞
Under 60 seconds
Rep calls the lead
Kavya sees the lead in her dashboard and dials.

Same lead. Two sources. *One profile. No double-calling.*

When the same phone number arrives from two different sources, telecrm detects the duplicate and merges the data into a single lead profile. Your reps see one complete record — all sources, all history, no confusion.

Your leads get one call from one rep. Not two calls from two reps on the same day.

Rahul Mehta · +91 98440 12345 ✓ Merged
Sources detected:
📘 Facebook Ads · 14 May, 2:14 PM 🏗 IndiaMart · 14 May, 3:52 PM
✓ Single profile created · Assigned to Kavya · 1 call made
Without deduplication: 2 reps, 2 calls, 1 annoyed prospect.

For founders and marketing heads

When every lead is captured,
the pipeline finally tells the truth.

“We were losing between 15 and 20 percent of our Facebook leads to manual entry delays. After telecrm, every lead is in the system within seconds and our first-response time went from 3 hours to under 2 minutes. The conversion jump happened in the first week.”

Disha Sharma · Digital Head
20+ lead sources supported out of the box
0s delay between form submit and CRM entry
100% of leads tagged to source, campaign and ad
1 profile per contact — regardless of how many sources

What teams say

The numbers after the switch.

“We were losing between 15 and 20 percent of our Facebook leads to manual entry delays. After telecrm, every lead is in the system within seconds and our first-response time went from 3 hours to under 2 minutes. The conversion jump happened in the first week.”

Disha Sharma · Digital Head
7% → 16% Conversion rate improvement
25% of sales now come through telecrm

Next on the Benefits Hub

FAQ

Questions we always get.

Does telecrm work with Facebook Lead Ads specifically — not just the Facebook page?

Yes. telecrm integrates directly with Facebook Lead Ads — the native ad format that lets users submit a form without leaving the Facebook app. Leads captured via Facebook Lead Ads sync into telecrm in real time, with the full form data including name, phone, email and any custom questions you've included. An automated WhatsApp welcome message can be triggered the moment the lead submits.

Can I track leads down to the specific ad and campaign, not just the platform?

Yes. When leads come in from Google Ads via your website, the UTM parameters — campaign name, ad group, keyword — are passed directly into telecrm and stored against the lead. The "Source of Lead" field shows the exact campaign, so you can filter your lead list by campaign and see exactly which Google Ads campaigns are generating convertible leads versus noise.

How does duplicate detection work when the same person comes from two sources?

telecrm matches leads on phone number. If a number already exists in the system, the incoming lead is flagged as a duplicate. You can configure whether duplicates are merged into the existing profile or held separately for review. All source information is retained — so you can see that the same lead came from both Facebook and IndiaMart, which is useful attribution data.

What happens if my internet goes down — do I lose leads during the downtime?

No. Lead capture integrations run server-side on telecrm's infrastructure — not on your local network. Whether your office has connectivity or not, leads from Facebook, IndiaMart, your website and other connected platforms continue to flow into telecrm uninterrupted. When connectivity is restored, everything is already there.

We use a custom website form — can that integrate with telecrm?

Yes, via the Website/API integration. Any form on your website — built on WordPress, React, custom HTML or any other stack — can push lead data into telecrm using a simple REST API call. Your developer adds a single API call to the form's submit handler and leads start flowing immediately. telecrm also supports Google Tag Manager for no-code form tracking.

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